To My Daughter - "You are the beat of my heart." - Interlocking Hearts Necklace

Delivery Times

• All items are manufactured On-Demand and typically shipped from our USA factory within 3-5 business days.
• Free shipping comprises USPS standard shipping within the United States and either USPS or DHL for international orders.
How long does it take to arrive?
• USA: 2-6 business days
• Canada: 5-10 business days
• UK and most of EU: 5-15 business days
• Australia/NZ: 8-20 business days
• Rest of the World: 5-20 business days

Contact Us

If you have any additional questions or need assistance, please don't hesitate to contact us at petitesparkleshop@gmail.com. 

We hope you'll love the item you purchased. If there's any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it. We offer a 30 day returns policy from date of purchase.

Eligibility for Return

In order to qualify for a return, the item must remain in the condition in which you received it – unworn or unused, with attached tags, and in its original packaging.

Non-returnable items
Some items, such as custom products (personalized items) cannot be returned as they cannot be restocked.

Damages and Issues
Email us for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item, along with your order ID.
Upon acceptance of your return, we will provide you with a return shipping label and detailed instructions on the process and designated location for sending your package. Please do not return items to us without authorization from support first.

We will inform you upon receiving and examining your return, notifying you of the approval or rejection of your refund. In case of approval, the refund will be processed automatically to your original payment method within 10-12 business days. Keep in mind that it may take some time for your bank or credit card company to complete the refund posting. If more than 15 business days have passed since the approval of your return, kindly reach out to us at petitesparkleshop@gmail.com.

Please Note: The cost of return will be deducted from your refund.

Important Notice:  Under no circumstances should you return items to us without first obtaining authorization from our support team.

How soon will my order be shipped after placing it?

Typically, we dispatch all orders within 2-5 business days. If you opt for Express shipping during checkout, we strive to ship your item within 2 business days.

Which shipping carrier do you use?

All our items are shipped via USPS. For international shipments, your local mail carrier will manage and deliver the item once it reaches your country.

What is the expected delivery time?

Our orders are shipped from our USA factory, and the delivery time varies by location:

• USA: Within 2-5 business days
• Canada: Within 5-10 business days
• Western Europe: Within 5-7 business days
• Australia/New Zealand: Within 8-20 business days
• Rest of the World: Within 5-20 business days These timeframes are typical, and occasional local carrier issues may result in a slightly delayed arrival.

What if I haven't received my order?

If you haven't received your order, please reach out to our support team with your order number from the confirmation email or SMS. We'll assist in tracking down your order.

Need help? We're here with the answers to your questions.

Please visit our FAQ section for initial assistance. If you still have unanswered questions, we encourage you to proceed to our 'Contact Us' page and utilize the provided email address space to submit your inquiry. Your cooperation is greatly appreciated. Thank you.